Have you ever been in the middle of a conversation, only to be constantly interrupted? It’s annoying, isn’t it? For that reason, never be “the interrupter.” Even if you have a great idea that you can’t wait to share, wait until it’s your turn to talk. Take a deep breath and relax. You’ll be sharing your news or idea before you know it.
Here’s a little secret. There are individuals who aren’t all that impressed when you talk, regardless of how fantastic your idea. These people would much rather talk about themselves. So, when you let them do the talking first, it’s a good way to get them to love you. After that, they may be all the more receptive to what you say.
The act of smiling is often referred to as a person’s most powerful gesture. Science can back up the fact that individuals who smile often are not only happier, they’re more successful as well. Even better – smiling doesn’t cost you a penny. It’s free to smile and watch the world (or at least the people you work with) smile right back at you.
It’s interesting to note that some training modules for phone-related customer service positions requires agents to keep a small mirror by their phone. This way, the agent can make sure they’re smiling when they speak to the customer. Believe it or not, the person at the other end of the receiver can usually hear the smile in the agent’s voice. It makes for a much more pleasant interaction between the two, and many times higher sales.
Working well with others, to the best of your ability, sometimes involves utilizing resources. Depending on where you work and your job description, many companies provide all kinds of options for you to take advantage of.
These resources can be things like seminars, training sessions, fitness programs, no-cost safety equipment, mental health and family counseling, and more. If you run across a good resource you think would benefit your workplace environment and your co-workers, don’t hesitate to mention it to your manager or boss. Who knows? You might even get a small reward or bonus for taking the initiative to recommend something that might help your company succeed.
Don’t Be a Noise Maker
In the event your employer allows you to listen to music or something similar, don’t be a noisemaker. Wear headphones or keep the volume at a non-distracting level. Remember, not everyone will have the same taste in music as you do. If your co-workers don’t enjoy what they hear, you’ll probably make it more difficult for them to concentrate and get their job done properly. The time to make noise is after the workday is done, unless you’re a rock musician or an auctioneer.